We worked with our sales person Jake along with his finance manager Tim and the process was amazingly easy! The truck was exactly what we were looking for, they got everything together quickly and delivered the truck to us the following week. We weren't aware that it had a broken windshield so I called Tim upon delivery, he made arrangements and had it replaced at their expense in just a couple of days. It could have been a lot more stressful buying a used vehicle sight unseen and they made it a snap. Top notch service, very nice people and happy customers. As always - kudos to USAA for making the financing part a breeze. Thanks guys! Great job!
The people who work at Whitlock motors, are amazing easy to work with as well as answering any questions you might have, or finding out the answers for you. If I had a choice I would only buy my vehicles from them great prices great quality.
We were about halfway through our vacation in Wyoming when our car started leaking coolant & overheating. Checked with several auto repair shops in Cody and none could get us in until a week out. We were referred to try Whitlock, and we were leaking bad so it was sort of our last hope- thank God we stopped there!! Even though they were also booked up, they were kind enough to take a look. Turned out to be a hose leak- they still took the time to fix the issue and get us back on the road within a couple of hours. Serious lifesavers and such friendly people! So grateful to these guys!!!
I use Whitlock Motors for their service/repair facility. Rob and his crew are outstanding. Very knowledgeable and super fast. I can always rely on them to quickly diagnose and repair my vehicles for a fair price. Thanks!
Whitlock Motors is a great place to purchase a vehicle. Their staff is great and always pleasant to deal with. Brett is always very helpful and has assisted me in any way possible. I have no complaints at all concerning Whitlock Motors and would recommend them to anyone. In fact, we are actually considering purchasing another vehicle from them right now. Thanks guys! Yawl are great!
I was referred to Kellen Whitehead, and he got the initial paperwork going, as I knew the exact car I wanted. He was fabulous- great attention to detail, patient with my questions and incredibly accommodating with meeting me at 7:30pm at night because of my crazy schedule to pick up the car. Thanks very much to your team, was a great experience, and I LOVE my truck
what a great experience!! Driving cross country from MD in the middle of summer and AC and generator were not working. I stopped by Whitlock Motors while we were staying in Cody and had the pleasure of meeting Clyde, a top notch RV mechanic. We were on a tight schedule and I came to him on a Friday afternoon. He stopped what he was doing and tooked at my problem. It turned out to be a simple reset of the generator that you had to access from under the vehicle! Problem fixed! I woudl not have been able to even get an appointment until Monday at any others RV business. Can only imagine how much Clyde saved us in time and money! Truly grateful to Clyde and Whitlock Motors for letting us continue our vacation!!! Thank you!
I have dealt with Whitlock Motors many of times in the past! They have always have gone above and beyond with their customers. I have always been a satisfied customer with them. And the best part is their new addition to their team, Kellen Whitehead! He is the best car salesman you could ask for. Kellen is willing to go the extra mile for his customers and will do anything in his power to get what you want. Kellen is honest and straight to the point he will not sell you something you don't want either. I have bought several vehicles from Kellen and never have I once been dissatisfied. Kellen works for you and not just when you are buying a vehicle he works after your purchase too. You can count on Kellen to be following up with you after your purchase to make sure all questions are answered and that you are still happy with you new or used vehicle purchase!
You can deal with them. They didn't act like i was wasting their time. Service dept. was quick and efficient kept cost down. And was able to explain what they needed to do. I've bought 3 vehicles from them.
Wow! Whitlock Motors was by far the best car buying experience I have ever had! Everyone is extremely nice. They will take care of you, work with you because everyone's situation is different. They are interested in you as a person Whitlock Motors is the only place I will buy my car from.
The whole team at Whitlock Motors is grade A. Tyler Stonehouse made the buying process easy. They held the SUV I wanted while I was going through a home finance process. Rob in the service dept. is knows what he is doing. Whitlock Motors is your one stop shop for all you car and trailer needs.
Needed an oil change after traveling cross country. They got me in during my short stay in Cody. Excellent service, very professional. I wasn't sure what to expect being from out of town, but I can say they were top notch! I would definitely go back for service.